Jennings Yarn currently ships all items using the United States Postal Service (USPS). Costs are calculated at checkout based on weight using the selected method.
Returns are permitted within 30 days of purchase, however, shipping costs are non-refundable and will be deducted from approved refunds.
Any request for a return should be discussed with Jennings Yarn prior to sending your items back.
To be eligible for a return, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging. For skeins of yarn, this means that they cannot be wound into balls different from their original condition of sale.
You will be responsible for paying for your own shipping costs for returning your item. COD returns will not be accepted.
When your return has been verified, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within 7 business days of receipt of the return.